Do you use the UK’s worst bank? Barclays voted the most disappointing bank – while First Direct is named top lender
It's been a tough few months for the UK's lenders. And not one to miss a chance to kick a bank when it's down, Moneysavingexpert has unveiled its ranking of the UK's best and worst lenders – and it's not looking good for Barclays.
The ranking put First Direct at the top, with 91 per cent of current account customers saying it is great, while just six per cent said it was ok and three per cent said it was poor. It's the ninth consecutive year it has come first.
Following (but at a distance), was Nationwide Building Society, with 77 per cent of current account customers saying it was great, while 19 per cent said it was ok, and four per cent said it was poor.
At the bottom of the table was Barclays, with a "great" rating of just 42 per cent – although with 20 per cent saying it is "poor", it's not necessarily the worst bank. That dubious accolade belongs to Royal Bank of Scotland: 22 per cent of current account customers rated it as "poor", although 44 per cent said it was great.
Want to know how your bank did? Here's the ranking:
