Skip to content
Sunday 23 August 2026London --:--Frankfurt --:--Zurich --:--
NewslettersSearchEN · DE · FR
MorningWire

European business, markets and politics

FTSE 100
10,816.56
+0.64%
DAX
26,136.56
+0.59%
CAC 40
8,484.43
+0.37%
STOXX 50
6,462.22
+0.63%
  • Europe
  • Markets
  • Business
  • Economy
  • Regulation
  • Politics
  • Opinion
More
GermanyFranceEU InstitutionsCompetitionPublic AffairsBankingTechnologyEnergy
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Economy
  • Regulation
  • Politics
  • Opinion
  • DE
Thursday 29 September 2016 12:21 pm

Treasury committee chairman seeking assurances from high street bank bosses on IT health

By: Billy Bambrough

Add as a preferred source on Google

The chairman of the influential Treasury Select Committee (TSC) Andrew Tyrie has written to the chief executives of two of the UK's biggest banks over recent IT failures. 

Morning Wire understands Tyrie will publish letters to the bosses of Royal Bank of Scotland and HSBC tomorrow morning. 

Tyrie has also written to the heads of the financial regulators the Financial Conduct Authority and the Prudential Regulation Authority requesting assurances high street banks are working to strengthen the resilience and security of their ageing IT systems.

Read more: RBS settles with US regulator over selling of toxic products

Just yesterday, IT systems for RBS-owned NatWest temporarily went down, causing payments chaos for thousands of its customers. 

Problems for the bank left millions of customers unable to access their funds because of a system failure in early 2015.

IT issues have caused problems for Royal Bank of Scotland beyond payments. Sales talks for its Williams and Glyn unit have been repeatedly derailed due to uncertainty over whether the bank will be able to separate its IT infrastructure.

RBS has been instructed to divest of Williams & Glyn by the end of 2017 as part of its £45bn state bailout deal. However, the bank warned in April it might not be able to make this deadline.

Read more: Santander UK to bid for credit card giant MBNA as competition heats up

It's not the first time the TSC chairman has sought answers on the issue. 

Earlier this year Tyrie ordered banks to fix their technology and add better IT expertise to their boards after a series of failures and glitches.

RBS, Barclays, and HSBC have all suffered problems which left customers without access to online services or unable to make payments over recent years. 

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • Jobs and Money
  • News

Categories

  • Banking
  • Business
  • Fintech
  • Tech

Trending Articles

  • Ratcliffe’s Ineos saves Runcorn plant

  • Can debt-ridden Morrisons become a Big Four supermarket again?

  • Mike Ashley’s Frasers offers to pay personal shoppers in Harvey Nichols takeover

  • Amazon says it buys books in bulk to ‘improve products’

  • Burnham predicted to raise taxes for ‘fundamental’ cost of living support

More from Morning Wire

  • Big bank bosses on alert as tax noise gets louder under Burnham

    Banking
    Two men, one in a white shirt and red tie, the other in a navy jacket, conversing outdoors.
  • JP Morgan boss issues bank tax warning to John Healey

    Banking
    JPMorgan Chase CEO Jamie Dimon
  • Lehman Brothers Treasury Considers Sale and Final Wind-Down

    Business Wire
  • Where are Andy Burnham’s economic advisers?

    Politics
    Andy Burnham and John Healey at Number 10 North, both wearing suits and ties, with a microphone in the foreground.
  • Monzo faces outage as thousands of users unable to make payments or transfers

    Fintech
    UK fintech Monzo is ramping up its lifestyle reach.
  • Lord O’Neill declines job in Burnham government

    Economics
    Jim ONeill, economist and former Goldman Sachs chairman, sitting on a yellow sofa in front of large windows.
  • Rupert Lowe axes pensions triple lock and pledges tax cuts in economic plan

    Politics
    Rupert Lowe, former Southampton FC chairman, smiles while holding files on a city street, wearing a suit and pink tie
  • Elavon renews partnership with Sage to simplify payments for growing businesses

    Business Wire
MorningWire

Independent European business, markets and political news for decision-makers.

Morning Briefing

Europe

  • Germany
  • France
  • EU Institutions
  • Europe

Business

  • Markets
  • Business
  • Economy
  • Regulation
  • Competition
  • Public Affairs

Editorial

  • Opinion
  • Editorial Policy
  • Corrections
  • Contact

Company

  • About Morning Wire
  • Privacy Policy
  • Terms of Use
  • Cookie Policy
© 2026 Morning Wire Ltd · Published by Morning Wire Media, Bahnhofstrasse 65, 8001 Zürich, Switzerland
Privacy · Terms · Cookies · Facebook