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Tuesday 24 September 2019 3:31 pm

Airlines accused of price gouging after Thomas Cook collapse

By: James Warrington

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MALLORCA, SPAIN - SEPTEMBER 24: Passengers pass next to the information desk of Thomas Cook at Palma de Mallorca airporton September 24, 2019 in Mallorca, Spain. British travel group Thomas Cook declared bankruptcy on September 23, 2019 after failing to reach a last-ditch rescue deal, triggering the UK's biggest repatriation since World War II to bring back stranded passengers. The 178-year-old operator had been seeking £200 million from private investors to save it from collapse. (Photo by Clara Margais/Getty Images)

Airlines have been accused of exploiting the demise of rival Thomas Cook after passengers complained of a huge increase in prices.

Holidaymakers looking to book future trips have complained of a surge in fares on the same routes served by the collapsed travel firm.

Read more: Thomas Cook: Former workers will not receive pay packets as usual on Monday

One disgruntled sun seeker said Jet2 had increased the cost of her flight from £442 to £808 in the space of an hour, branding the airline “absolutely disgusting”.

Absolutely disgusting from @jet2tweets @Jet2Holiday within the space of an HOUR they’ve doubled the price of flights following the news of #ThomasCook collapsing. Yet another Typical greedy airline. #jet2 pic.twitter.com/3xDTlq60mn

— Olivia Howat (@olivia_howat) September 23, 2019

Another Twitter user said Ryanair had tripled the price of his fare after news emerged of Thomas Cook’s collapse.

Jet2 confirmed it was raising its prices following the demise of its rival.

A spokesperson said: “Our pricing, as is common practice in the travel industry, is based on the principle of supply and demand. As supply reduces, an inevitable consequence is that prices increase. 

“However, we are looking at adding more supply (flights and seats) to help customers at this time.”

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Further examples found by the Sun showed a return British Airways flight from Gatwick to Orlando soaring from £437 to £1,978, as well as a Tui flight from Glasgow to Gran Canaria that almost doubled to £620.

@Ryanair these flights were £24.99 each on Saturday, and after today’s news about @ThomasCookUK you do this! Tossers pic.twitter.com/OywC34Z1tp

— Gaz Tottey 🐌 (@GTottey) September 23, 2019

BA and Tui both said that prices were determined by factors such as travel dates and demand and denied targeting customers booking former Thomas Cook routes.

Roughly 150,000 people were stranded abroad yesterday following the collapse of Thomas Cook, which was the world’s oldest travel company.

The Civil Aviation Authority has chartered more than 1,000 flights in the coming weeks to bring displaced Brits home in what is thought to be the largest peacetime repatriation in history.

Read more: Thomas Cook: Watchdog mulls whether to probe collapsed airlines

In addition, the crisis is set to lead to redundancy for most of Thomas Cook’s 21,000 employees, 9,000 of whom are in the UK.

Earlier today it emerged staff will not receive their wages as usual on Monday, and will have to appeal to the Insolvency Service to be paid for work up until 23 September.

Main image credit: Getty

Read more

Inside the London workshop that made Hundred, FA Cup and World Cup trophies

Thomas Lyte designer polishing intricate gold ceremonial helmet detail with a rotary tool.

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