European business, markets and politics
Aviva reports a 24% rise in operating profit, crediting the Direct Line takeover and new AI tools.

Aviva announced on Tuesday that its operating profit for the first half of the 2026 financial year rose to £1.3bn, a 24 per cent increase from the same period a year earlier. The boost follows the insurer’s £3.6bn purchase of Direct Line in July 2025 and reflects what the company describes as "strong progress" in integrating the motor and home specialist.
The premium book expanded sharply, with general insurance revenue climbing 29 per cent to £8.1bn and UK‑Ireland premiums up 42 per cent to £5.9bn. Wealth management also posted a 32 per cent rise, reaching £7.6bn, helped by a new pension scheme and robust sales on the investment platform. Analysts see the results as a validation of Aviva’s strategy to consolidate the UK motor‑home market and to leverage scale for pricing power.
We are making very good progress with the integration of Direct Line. We have quickly improved Direct Line’s profitability, grown price comparison website sales, and maintained excellent levels of customer service. We are well on track to deliver all the financial benefits of the acquisition.
Amanda Blanc, chief executive, said the firm is confident it will meet its three‑year financial targets by 2028 and aims for 75 per cent of earnings to be capital‑light at that point. Richard Hunter, head of markets at Interactive Investor, noted that the results “further cement Aviva’s leading positions particularly in the home and car insurance markets”.
Aviva is also accelerating its artificial‑intelligence programme. The insurer is training models on its customer data to improve underwriting and has launched a generative‑AI tool that summarises lengthy medical reports. A virtual assistant and AI‑enabled claims agents are slated for rollout later in the year, which the company says will create a competitive edge.
Looking ahead, the integration of Direct Line should continue to drive cost synergies, while the AI initiatives are expected to enhance operational efficiency and customer experience. Investors will be watching whether the capital‑light ambition materialises and how the insurer navigates a market still coping with higher vehicle values and inflationary pressures.
For a broader view of how the UK economy is performing amid these challenges, see the recent analysis on UK growth beats forecasts but war and tax clouds loom.