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Thursday 21 December 2023 8:30 pm  |  Updated:  Friday 22 December 2023 6:52 am

Eurostar: Eurotunnel strike ends after day of Christmas getaway chaos

By: Guy Taylor

Transport Reporter

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Eurostar has said it is optimistic but "not confident" in talks to stop its London-Amsterdam route closing.
Eurostar

Eurotunnel has confirmed that industrial action by French workers, which halted Eurostar trains throughout Thursday, has come to an end and services will gradually resume.

Eurostar trains to and from London were cancelled this afternoon after an unexpected strike from Eurotunnel staff halted services through the Channel Tunnel.

In a statement, Eurostar said: “Due to a last-minute strike by Eurotunnel staff, no Channel Tunnel crossings have taken place since 12:00. Unfortunately, Eurostar has had to cancel all trains to and from London until further notice.”

At least 24 trains were cancelled, with the action also hitting LeShuttle.

The statement added: “Customers affected will receive direct communication about their journey and can exchange their tickets free of charge or claim a refund. We are closely monitoring the situation as it evolves and our teams are currently working to minimise the impact on our customers.”

The channel tunnel’s infrastructure is operated and staffed by the French railway giant Getlink. In an emailed statement to the Reuters newswire, Getlink said: “Today’s call for strike action by representatives of Eurotunnel’s French site staff unions has resulted in the complete interruption of service and the closure of our terminals in France and the UK.”

The company added trade unions had rejected a bonus payment of £867 announced by management, demanding for it to be trebled.

An update on the Eurotunnel website said: “Due to industrial action in France, all Le Shuttle services have been temporarily suspended. We apologise for the delay to your journey. Further updates will be provided shortly.”

Read more

Virgin Trains gets green light for channel tunnel route

Red Virgin high-speed train on tracks at a station platform, under an arched glass roof, with blurred people.

It came at the height of the busy Christmas period. Trade body ABTA warned this morning that millions of Brits were set to depart for the holiday period amid a surge in travel this year.

< Passengers on those four services please listen for onboard announcements. All customers with travel booked for today are advised to postpone here using 'manage booking' link https://t.co/Q51CY4FWlH. Further updates will follow. We apologise for the impact caused.

— Eurostar (@Eurostar) December 21, 2023

Update: due to unexpected strike action by Eurotunnel staff, services are currently not able to proceed through the Channel Tunnel until mid-afternoon at earliest. Trains held en route 9126, 9018, 9023, 9125 will return to their starting point as are now cancelled. >

— Eurostar (@Eurostar) December 21, 2023

Eurostar services are already facing major disruption. The high speed operator’s popular route from Amsterdam to London is set to shut for around six months next year due to works at the Dutch capital’s Centraal station.

Seperate chaos also erupted at Euston station today after all trains were cancelled due to a fault on the line. All lines are currently blocked through the area, with replacement buses running from Northampton to Milton Keynes, and Milton Keynes to Watford Junction.

Unverified X, formerly Twitter users, took to the platform to voice their frustration at the Eurostar disruption.

One claimed “there was no information at all for the passengers on board,” while another said they had been “held hostage” by Eurotunnel staff. “Made it all the way to the tunnel, only to be turned back to starting point. Hours and hours sitting on a train for nothing! Unacceptable and soul destroying!” They wrote.

Another asked: “I’m already on the train they’re sending us back to Paris, how can I change this ticket for tomorrow? What compensation will we have?”

Sitting at Gare Du Nord Paris in queue for @Eurostar train to London. No information being given besides wait for the next announcement. @eurotunnel closed due to strike. @Eurotunneldelay pic.twitter.com/OmKwpAY38E

— E M (@ErinMorse4) December 21, 2023

Getlink netted €472.5m in revenue in the third quarter of 2023. The company has posted a string of record breaking results this year.

Read more

No air conditioning on the Tube? Blame Sadiq Khan

Crowded London Underground platform during summer heat wave, passengers fanning themselves to stay cool

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