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digital transformation

  • Three reasons AI will not replace the mortgage broker

    AD

    Mortgage advice has never been a simple numbers game, and it is becoming even less so. Technology is speeding up sourcing, suitability checks and paperwork. Clients are also more digitally confident than ever, and lenders are ever more competitive. But for anyone advising complex borrowers, especially in the high-net-worth space, the idea that AI will [...]

    AI-powered mortgage brokers streamlining home loan processes, showcasing digital tools and innovative financial solutions.
  • Modernisation and missteps: Lloyd’s of London struggles for a new era

    Insurance

    Lloyd’s of London, one of the world’s largest (re)insurance markets, has faced its fair share of battles in recent years, and one of the biggest fights has been against itself and its old-fashioned ways. Back in 2018, the incoming chief executive, John Neal, had an ambitious mandate: to restore stability and modernise Lloyd’s following a period [...]

    Lloyds of London building exterior showcasing iconic architecture in the financial district, highlighting business heritage
  • Treasury invests £63m in cloud services amid public sector overhaul

    Tech

    HM Treasury has spent more than £63.6m on cloud services over the past three years, showing a decisive shift toward fully cloud-based IT infrastructure. The department has eliminated on-premise systems entirely, reflecting a broader digital transformation agenda across public spending and tax policy. According to the State of Digital Government Review, around 60 per cent [...]

    The Treasury is seeking to rollout its support scheme as early as February
  • £1bn AI home care savings spotlight urgent need for public sector tech reform

    September 16, 2025

    The NHS and government have saved more than £1bn to date thanks to an AI-driven approach to home care. HealthTech innovator Cera, which employs 10,000 carers and nurses delivering 2.5 million home visits per month, has developed predictive AI tools aimed at reducing avoidable hospital admissions, A&E attendances, and costly residential care referrals. Dr Ben [...]

  • Government urged to rethink digital procurement as ambitions stall

    September 10, 2025

    The government’s ongoing ambitions for digital transformation risk grinding to a halt unless it overhauls the way it funds and invests in technology, according to a new report from techUK. The body’s recent ‘Financing the Future’ study posited that Whitehall’s procurement system remains too rigid and too focused on short-term products rather than long-term digital outcomes. Instead, [...]

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