HSBC glitch: Treasury Select Committee chairman Andrew Tyrie writing to Stuart Gulliver over IT failure August 28, 2015 Treasury Select Committee chairman Andrew Tyrie said he's writing to the chief executive of HSBC after an IT glitch left thousands without their pay cheques before the beginning of the bank holiday. The Conservative MP wants to find out how HSBC boss Stuart Gulliver intends to prevent another incident, and ensure the bank's customers won't lose [...]
HSBC customers not getting paid after IT failure August 28, 2015 HSBC customers face payday woes today, after an IT glitch at the bank has left thousands without their salaries just ahead of the bank holiday weekend. It's unclear exactly what problems it's experiencing, but following a barrage of complaints from customers noticing that their paycheques were missing, the bank confirmed on Twitter that it was [...]
HSBC, Barclays and RBS among nine banks signing up to $2bn US foreign exchange settlement August 14, 2015 Nine banks including HSBC, Barclays and Royal Bank of Scotland (RBS) have agreed a $2bn (£1.3bn) settlement with US investors over currency rigging-accusations. Goldman Sachs, BNP Paribas, Bank of America, JP Morgan, Citibank and UBS also signed up to the deal, according to lawyers negotiating on behalf of the investors. A statement by law firm [...]
Struggling banks must not be immune to watchdog’s bite August 12, 2015 It's two years since “saying it with Flowers” gained entry into the lexicon of British banking. This week’s dual censure from the banking and City regulators will have felt like groundhog day to Niall Booker and the rest of the Co-operative Bank’s management. The Treasury Select Committee and a review by Sir Christopher [...]
Top banks could face millions in new PPI claims over commission August 10, 2015 Britain’s top banks are facing further fall out from the mis-selling of payment protection insurance (PPI). The latest potential threat comes from a case brought by lecturer Susan Plevin, over a loan and PPI policy taken out in 2006. She was unaware that more than 70 per cent of the commission she paid on the [...]
HSBC appoints Antonio Simoes as chief executive of Europe business August 4, 2015 HSBC has appointed Antonio Simoes as chief executive HSBC Bank plc, its UK business, and chief executive of its Europe business. He replaces Alan Keir, who has worked for the bank for the 34 years and intends to retire once the change comes into effect on 1 September. Before joining HSBC in 2007, [...]
HSBC share price rises as profit climbs 10 per cent and it confirms Brazil unit sale August 4, 2015 The UK's biggest bank has unveiled a 10 per cent rise in profits – but it has yet to decide whether it will remain headquartered in the UK. Shares in HSBC were trading up 0.6 per cent to 583p in London today. The figures HSBC said profit climbed 10 per cent to $13.6bn (£8.7bn) in the first six [...]
This chart shows how many current account switchers Barclays, HSBC, Lloyds and NatWest have lost July 29, 2015 New rules which make it easier for customers to change current accounts resulted in a four per cent increase to 1.1m switches, compared to 1.06m during in same period a year earlier. The rules, introduced in October 2013, allow customers to switch accounts within seven working days, with all outgoing and incoming payments transferred automatically. [...]
HSBC and First Direct customers can finally use Apple Pay July 28, 2015 The mobile payment system launched in the UK in mid-July to great excitement, but not all banks supported it from the start. Although HSBC was supposed to be a launch partner, when the day came, customers were told the service had been delayed, and that the bank was “working hard” to get it running by [...]
Capita: UK dividend payments hit highest point since 2008 as Lloyds and HSBC return to financial health July 19, 2015 Dividends paid out by UK companies have soared to their highest level since 2008, buoyed by banks hiking their payouts and a lower pound. A total of £29.2bn was paid out during the second quarter, shows data collected by Capita Asset Services, the highest second quarter on record. “To say income investors had a bumper [...]