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Information Commissioner's Office

  • ‘The problems didn’t begin with John Edwards’: Pressure grows for wider data watchdog overhaul

    Tech

    John Edwards’ resignation was meant to draw a line under the workplace misconduct scandal that engulfed Britain’s data watchdog. Instead, it has shifted scrutiny onto the leadership that surrounded him – and of the regulator’s record long before he stepped down. Tech secretary Liz Kendall told MPs on Wednesday she was “appalled” to learn Edwards [...]

    Offi
  • ICO fines Capita £14m after millions affected by data breach

    Regulation

    Capita has been fined £14m by the Information Commissioner’s Office (ICO) after millions were affected by its data breach. The fine follows a cyber attack in 2023 in which the personal information of 6.6m people was stolen, from pension records and staff records to the details of customers of organisations Capita supports.  For some, this [...]

    The ICO said it initially planned to fine Capita a total of £45m, but this was later reduced by “mitigating factors”
  • 23andMe handed huge fine days after rescue

    Tech

    Testing firm 23andMe has been fined more than £2m for failing to protect the sensitive personal and genetic data of more than 155,000 UK customers, in what regulators described as a “profoundly damaging” breach. The UK’s Information Commissioner’s Officer (ICO) has fined the company £2.31m following a joint investigation with its Canadian counterpart, the Office [...]

    23andMe has been fined more than £2m. (Photo by Justin Sullivan/Getty Images)
  • Gone phishing: the rise of retail cyber crime in three charts

    June 2, 2025

    In the past month alone, cyber attacks have gone from occasional headlines to near-daily national news fixtures. Marks and Spencer’s, Co-op, Harrods – along with international names like Dior and Coinbase – have all recently fallen victim to cyber incidents. Retailers in particular have found themselves in the cross hairs, and while not every incident [...]

  • AI in recruitment: Levelling the playing field or entrenching bias?

    November 25, 2024

    AI in recruitment aims to reduce hiring biases and streamline candidate selection. But do these tools truly make hiring fairer, or are they reinforcing hidden biases? Asks Paul Armstrong The AI hiring wave has arrived, promising to tidy up recruitment’s inefficiencies with sleek algorithms and predictive analytics. Job descriptions are optimised for clicks, CVs sifted [...]

  • London council slammed for ‘severe’ data breach in ‘avoidable’ cyber attack

    July 17, 2024

    Hackney Council has said it maintains that the Council has not breached its security obligations.

  • Watchdog to warn tech leaders over data protection in AI

    May 15, 2024

    The UK's data watchdog chief is set to warn tech businesses that they must "bake in" data protection at every stage of developing artificial intelligence technologies in order to properly protect people's personal information.

  • Ofgem price cap: The time of day your household uses energy could impact future bills

    March 25, 2024

    A "more dynamic" price cap could be introduced by Ofgem based on the time of day households use their energy, it has been revealed.

  • Ex-Natwest boss Alison Rose breached data rules in Farage debanking scandal

    October 25, 2023

    Former Natwest chief executive Dame Alison Rose breached data protection rules during the Nigel Farage debanking scandal, the UK's data privacy watchdog has confirmed.

  • ‘Worrying failure: Snap handed enforcement notice by UK information watchdog over AI chatbot

    October 6, 2023

    The UK’s information watchdog has said Snapchat may be required to “stop processing data” related to its AI chatbot after issuing a preliminary enforcement notice against the technology business. UK Information Commissioner John Edwards said the provisional findings of a probe into the company suggested a “worrying failure” by Snap, the app’s parent business, over [...]

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