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Investigation

  • Heineken-owned pubs group faces probe over eviction threat

    Hospitality

    One of the UK’s biggest pub chains is facing a potential probe by the UK’s pubs watchdog after it threatened to evict one of its London tenants. Star Pubs, which operates more than 2,000 sites across Britain and is owned by Dutch brewing titan Heineken, has been told it will be referred to the Pubs [...]

    Hand holding a 4-pack of green Heineken beer cans with red stars and white lettering
  • Wise profit slides as costs racks up from US listing

    Fintech

    Money transfer firm Wise saw its profit fall in its latest financial year as costs related to its new primary listing on Wall Street helped take a chunk out of the company’s bottom line. The UK fintech’s profit before tax slid eight per cent to $660m (£500m) – down from $717.5m – in its first [...]

    Wise outlined plans to shift its primary listing to the US in June.
  • HSBC coughs up $25m over Australian scam failures

    Banking

    HSBC has agreed to cough up just shy of $25m after admitting to failures in protecting customers in Australia from scammers. The Australian arm of Europe’s biggest lender was investigated by the watchdog over alleged “widespread and systematic failures” to shield its customers targeted by fraudsters.  The Australian Securities and Investments Commission (ASIC) said it [...]

    HSBC's Canary Wharf office.
  • Ovo to cough up £10.4m for exposing vulnerable customers to harm

    June 3, 2026

    Energy supplier Ovo is set to cough up a hefty sum after an investigation by the watchdog concluded that it had left vulnerable customers at risk of harm. The firm – which focuses on smart technology, green energy tariffs, and carbon-reduction goals – will pay £7m into Ofgem’s voluntary redress fund, which is used for [...]

  • Number of claims management firms halves after FCA clampdown

    June 1, 2026

    The number of claims management firms authorised by the UK’s financial watchdog has nearly halved since the beginning of the decade after the regulator “raised the bar” for firms in the sector. A Freedom of Information request by financial services consultancy Broadstone revealed 483 claims management companies (CMCs) operate in the sector, compared with 942 [...]

  • Wise shares plummet as money transfer firm faces fraud investigation

    June 1, 2026

    Shares in money transfer firm Wise have plummeted this morning as the fintech faces an investigation over allegations its accounts have been used for criminal activity. Prosecutors in Belgium opened an investigation last year after discovering Wise accounts had been flagged in hundreds of international criminal requests that spanned over 30 European countries. The transactions [...]

  • Regulator under pressure as solicitor misconduct reports soar nearly 30 per cent

    May 18, 2026

    Reports about solicitors’ misconduct have spiked by nearly 30 per cent in the past year, new data from the Solicitors’ Regulation Authority (SRA) has revealed. The watchdog, which regulates more than 200,000 solicitors in England and Wales and 9,000 law firms, said there is “a large increase” in misconduct reports and the number of investigations [...]

  • British Gas to cough up £20m for ‘unfair treatment’ of vulnerable customers

    May 15, 2026

    British Gas is set to cough up £20m after the watchdog closed an investigation into the energy giant and found it “fell short in its treatment of an unacceptable number of vulnerable customers”. The investigation looked into British Gas’ treatment of customers who had prepayment meters (PPMs) installed without permission, with consumers set to benefit [...]

  • City watchdog probes Mastercard, Visa, Paypal for alleged anti-competitive conduct

    May 6, 2026

    The City watchdog has confirmed it is investigating a trio of payments giants over alleged anti-competitive conduct. The Financial Conduct Authority (FCA) will probe Mastercard, Paypal and Visa under the Competition Act 1998 regarding its suspected conduct related to the “funding and usage” of Paypal’s digital wallet. Paypal’s digital wallet is an app-based system that [...]

  • Reform MP James McMurdock removes party whip ‘from himself’ over Covid loans investigation

    July 5, 2025

    Reform MP James McMurdock has suspended himself as chief whip following a Sunday Times investigation into his misuse of Covid-19 government loans. McMurdock, who has represented South Basildon and East Thurrock since last July’s general election, is alleged to have borrowed tens of thousands of pounds under the government’s Bounce Back loans scheme, according to a [...]

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