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luxury retail

  • John Lewis brings back ‘never knowingly undersold’ pledge in major U-turn

    September 5, 2024

    Department store chain John Lewis is to bring back its famous ‘never knowingly undersold’ price pledge in a major U-turn. The national retailer has made the move after ditching the commitment over concerns it what less relevant to shoppers two years ago. The price promise, which was first introduced in 1925, will come back into [...]

  • Harrods passes £1bn mark as Qatari owners get £180m pay day despite falling profit

    September 2, 2024

    Sales jumped to £1bn at the company behind luxury department store Harrods during its latest financial year, but profit was slashed over the same period, it has been revealed. The London icon posted a turnover 8.2 per cent higher for the year to 3 February, 2024, according to newly-filed accounts with Companies House, compared to [...]

  • Kurt Geiger: London luxury brand enjoys Taylor Swift Eras Tour boost amid record handbag sales

    August 28, 2024

    A surge in demand for denim handbags and footwear linked to Taylor Swift‘s global Eras Tour have helped sales at luxury brand Kurt Geiger jump by 35 per cent since the start of its latest financial year. The London-headquartered business said that Western and Americana-themed products have helped boost its turnover further between February and [...]

  • Dolce & Gabbana falls to fifth UK loss in a row as sales continue to fall

    August 27, 2024

    The UK arm of Dolce & Gabbana made a pre-tax loss for the fifth year in a row as its sales were also cut. The division, which is headquartered in Worthing, has reported a pre-tax loss of £2.1m for the 12 months to 31 March, 2024, according to newly-filed accounts with Companies House. The figure [...]

  • Tourists’ return boosts sales at Italian luxury fashion house Zegna

    August 21, 2024

    Sales at the UK arm of Italian luxury fashion house Zegna jumped by almost a quarter in 2023 thanks to the return of tourists following the Covid-19 pandemic. The division has reported a turnover of £30.7m for the 12 months, up from the £24.8m it posted for 2022. Newly-filed accounts with Companies House also show [...]

  • Valentino: Clothes swap campaign leads to UK sales success for luxury brand

    August 21, 2024

    A campaign by global luxury fashion brand Valentino for shoppers to trade in their clothes in exchange for vouchers helped sales jump at its UK arm during 2023, it has been revealed. Valentino’s UK arm has reported a turnover of £38.9m for the year, up from £34.3m, according to newly-filed accounts with Companies House. The [...]

  • John Lewis redundancies: What does the law say about department store job cuts?

    August 14, 2024

    More UK retail jobs are set to be lost after John Lewis revealed plans to cut its headcount by more than 150 in the coming months. The move means the department store giant becomes the latest household name to reduce its staffing numbers so far this year. John Lewis has said it hopes to achieve [...]

  • John Lewis: How all the major changes will impact staff and shoppers

    August 14, 2024

    John Lewis is poised to make a series of major changes that will affect all of its stores across the country and its partners. The organisation announced a restructuring plan yesterday that it described as a “multimillion pound” investment in technology and what it has described as ‘simplification’ would help “improve our customer service and make [...]

  • Christian Dior hails ‘great strength’ despite luxury slowdown hitting UK profit

    July 24, 2024

    The UK arm of Christian Dior has said it showed "great strength" in the face of "continued economic and political volatility" which saw its profit dip during 2023.

  • Burberry shares nosedive as sales collapse and firm cancels dividend

    July 15, 2024

    Gerry Murphy, the chair of Burberry, described the results as “disappointing” and cited a “more challenging than expected” luxury market.

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