These are Britain’s best companies for customer service: First Direct, Amazon and John Lewis July 15, 2015 Anyone who detests being taken for granted by a company will be pleased to know there's a list of firms offering shoppers the best customer service experience. Online bank First Direct scored 87 for the overall level of customer satisfaction, helping it overtake better-known brands such as Amazon and John Lewis in a ranking compiled [...]
Ocado targets international deals after beating profit expectation June 30, 2015 The figures Ocado delivered better-than-expected pre-tax profit of £7.2m in the first half of the year, amid reports the grocery delivery giant is closing in on a deal with an international retailer. Read more: Ocado's making robots that will help in the workplace Despite intense price competition in the UK's supermarket sector, Ocado enjoyed a 15.7 [...]
Ocado’s making robots that will help in the workplace June 10, 2015 The online grocery company Ocado is getting into the robot business as work begins today on developing technology which will become humanoid helpers to workers. The company will work with leading researchers across Europe to combine artificial intelligence, machine learning and advanced vision technologies to create robot support worker which can lend a helping hand. [...]
Online grocery delivery firm Ocado follows first profit with a bigger share of the market March 10, 2015 OCADO yesterday reported an acceleration in sales growth of 15.2 per cent to £252m in the first quarter of its financial year. The online supermarket exceeded analysts’ estimates and shows a gain in the online grocery and overall market shares. Revenue rose by 19.2 per cent to £271m in the 12 weeks to 22 February, [...]
Ocado sales jump 19.2 per cent as company says it expects to keep growing ahead of the curve March 10, 2015 The figures Ocado’s group sales jumped 19.2 per cent in the 12 weeks to 22 February, rising to £271.1m, from £227.5m during the same period last year. Meanwhile, retail sales were up a similarly impressive 15.2 per cent to £252.0m, two months after the company reported its first profit. Ocado said that on 22 February it had [...]
Ocado delivers first profit of £7.5m but cuts bonuses by 40 per cent February 12, 2015 Grocery delivery service Ocado reported its first profit yesterday, of £7.5m for 2014, up from the £5.1m loss in 2013, although top executives had their bonuses slashed by around 40 per cent. Executive directors only reached half their targets, resulting in total bonuses paid dropping nearly £800,000 compared to 2013 totals. Group sales went up [...]
Morrisons, Tesco, Ocado and Marks & Spencer’s share prices soar after UK food sector shows signs of growth February 10, 2015 Supermarkets led the FTSE 100 higher this afternoon, after figures revealed the grocery sector was in growth once again. Morrisons' share price had recorded the biggest gains at pixel time, rising 5.5 per cent. This was on the back of Kantar figures out this morning, showing its sales had fallen 0.4 per cent, the [...]
Ocado says it is at forefront of food revolution February 3, 2015 Ocado chief executive Tim Steiner said the “online grocery revolution” taking place will only help to further distance his firm from rivals and stay ahead of the market, as it posted its first ever full-year profit. The online grocer made an adjusted pre-tax profit of £10.1m in the year to 30 November compared with £3.8m [...]
Ocado chief executive Tim Steiner heralds “online grocery revolution” as firm records first full year profit February 3, 2015 Ocado has made its first full-year profit in the company's 15-year history The figures Pre-tax profit was £7.2m for the 12 months to 30 November, compared to a loss of £12.5m during the equivalent period a year earlier. Sales went up from £843m to £972.4m, while earnings before interest, tax, depreciation and amortisation rose [...]
Ocado outperforms its rivals during Christmas and sees sales rise 15pc January 14, 2015 ONLINE grocer Ocado yesterday announced that it had outperformed its traditional supermarket rivals over Christmas, adding it was confident about prospects in 2015 despite an escalating price war. The firm, whose range includes products supplied by upmarket grocer Waitrose, said sales growth in December continued at the rate it achieved in the final quarter of [...]