Ofcom opens Virgin Media probe after customers struggle to ditch contracts July 13, 2023 Ofcom has launched an investigation into whether Virgin Media broke rules surrounding contract termination and the handling of complaints. The company has gained the attention of Ofcom after customers filed a significant number of complaints that the firm was making it difficult for them to cancel contracts. The UK communications regulator said their rules are [...]
New Online Safety Bill sparks privacy and national security concerns among public July 4, 2023 The draft Online Safety Bill (OSB) has sparked security and online privacy concerns according to a new survey – although Ofcom has brushed off the scrutiny. Under the new OSB, which is in its final stages of passing through parliament, authorities could force communication providers like WhatsApp to scan online messages sent in the UK [...]
Royal Mail delivery target failures to be investigated by Ofcom – and a fine could be dished out May 15, 2023 Regulator Ofcom said it has launched an investigation into Royal Mail’s failure to meet its delivery targets in the past year – and could hand out a fine. The British delivery firm fell short of its performance targets across the 2022 to 2023 financial year for first and second class mail and deliveries. Some 73.7 [...]
Millions of low income households are overpaying for their broadband, says Ofcom April 24, 2023 More than half of low-income homes who qualify for cheaper broadband tariffs are missing out on the deals, according to the UK communications regulator. Only 220,000 households were on a social tariffs as of February 2023, meanwhile 53 per cent of people receiving benefit payments were completely unaware of cheaper deals, Ofcom revealed in a [...]
Ofcom should regulate Netflix, says Rishi Sunak after Harry-Meghan row December 19, 2022 Rishi Sunak has proposed a change in law that would bring online streaming services like Netflix under Ofcom regulations. The Media Bill announced by the Boris Johnson government in May 2022 first suggested giving Ofcom regulation over streaming companies based overseas. Sunak has affirmed that there will be no change in this agenda. Currently, viewers [...]