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outsourcing

  • Serco chief hits back at New Statesman’s outsourcing jibes

    Politics

    Serco’s boss has hit back at media criticism in the New Statesman and other outlets as the under-scrutiny firm boosted its sales and eyed more contract wins.  The London-listed firm, which is one of Britain’s largest outsourcing companies running everything from bin collections to asylum accommodation, said it remained committed to bidding for contracts in [...]

    New Statesman magazine cover, How Britain Lost Control, with a crowned lion held by a hand, over a city skyline.
  • Capita shares tumble as boss warns of declining margins

    Markets

    Shares in one of the UK’s biggest outsourcing firms have plummeted after its boss warned of declining margins in the year ahead. London-based Capita, which offers support services in areas such as education, health and defence, warned markets it expected a “small decrease” in its operating margin after it swung to a pre-tax loss of £171m [...]

    Busy call centre with diverse team of customer service representatives using headsets and computers to assist clients
  • Outsourcing giant Serco: Shares spike as business pipeline “at its best for a decade”

    Business

    British outsourcing giant Serco has said that its pipeline of business opportunities is at its strongest in over a decade thanks to a boost from North American defence contracts. Shares subsequently spiked more this seven per cent in early trades. The FTSE 250 firm told markets this morning that underlying operating profit was £270m in 2024, [...]

    Serco has benefitted from a Western increase in defence spending
  • Bunzl: Shares in FTSE 100 giant tumble after issuing warning

    December 17, 2024

    Shares in outsourcing giant Bunzl tumbled early on Tuesday after it warned “more persistent” than expected deflation would weigh on profit in 2024. The impact is likely to be felt most by its Continental Europe division, however Bunzl still anticipates a “strong increase” in group full-year adjusted operating profit when compared with 2023. Shares fell [...]

  • Capita revenue plunges as outsourcing giant hit by contract losses

    December 17, 2024

    Outsourcing firm Capita saw its adjusted revenue drop eight per cent in the first 11 months of the year, as the firm struggled to replace a host of lost contracts. In a trading update, the company revealed that the drop came largely from its experience arm, which fell a whopping 16.3 per cent over the [...]

  • Mitie: Shard-based outsourcing giant toasts to double-digit growth

    October 15, 2024

    Outsourcing giant Mitie has reported double-digit growth after a record number of contract deals and extensions in the first half of the year. The FTSE-250 firm said that revenue increased by 13 per cent, to £2.4bn, in the half-year ended 30 September, up from £2.1bn last year.  This was driven by a 45 per cent [...]

  • Mitie doubles first quarter revenue on back of Interserve acquisition

    July 27, 2021

    Outsourcer Mitie today said that it had doubled its first quarter revenue as the firm’s acquisition of rival Interserve’s facilities management business paid instant dividends. The FTSE 250 firm said that revenue rose to £930m in the first quarter, up 104 per cent on the £455m that it booked in the same period last year. [...]

  • Sodexo nets enlarged Test and Trace contract worth £400m

    July 2, 2021

    Sodexo has become the latest service provider to have its contract to run test and trace facilities for the NHS extended. The outsourcer announced overnight that selected to operate a further 121 fixed and mobile Covid-19 testing centres, which makes it the biggest provider of such services in the country. It added that the new [...]

  • Mitie renews £365m deal to run Covid-19 testing facilities

    June 28, 2021

    Outsourcer Mitie has today had its contract to run NHS coronavirus testing facilities extended by a year, in a deal that could be worth £1m a day. It will continue to provide cleaning, waste management and security services at 175 testing sites and 105 mobile testing units across England, Wales, and Scotland. The deal can [...]

  • Outsourcer Mitie snaps up £650m defence contract

    June 14, 2021

    Outsourcer Mitie has today won a £646m contract to deliver building and maintenance services for the Ministry of Defence’s (MoD) sites across Scotland and Northern Ireland. The seven-year contract covers 4,400 buildings over 91 sites, including both historic buildings such as Edinburgh Castle and active military bases. The MoD will have the option of extending [...]

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