Complaints to banks ombudsman fall after Treasury clamp down October 29, 2025 Complaints to the banking ombudsman have tumbled in the three months to September 2025 after the Treasury launched its own clamp down. The Financial Ombudsman Service (FOS) recorded 46,300 complaints in the quarter, down from 73,700 in the same period last year. In the three months to June, 68,000 complaints were recorded. The fall followed [...]
Labour’s payments regulation overhaul more ‘reshuffle than reform’ October 28, 2025 The Labour government’s plan for a payments system revolution has fallen flat, a top trade body has warned, despite the Treasury’s promise of an “ambitious rethink” of regulatory structure. Chancellor Rachel Reeves unveiled her National Payments Vision (NPV) in her 2024 Mansion House address where she said the plan would include “decisive action to progress [...]
Motor finance: Where do the banks, regulator and Treasury stand? October 24, 2025 The UK banking sector had hoped the Supreme Court’s motor finance ruling would finally switch off the hazard lights and allow lenders to return to business as usual. The industry was handed a lukewarm win by the highest court in the land, who ruled in favour of the banks on two out of three cases. [...]
Lloyds finance boss refuses to rule out motor finance legal challenge October 23, 2025 The finance boss of Lloyds Banking Group has refused to rule out a legal challenge to the financial watchdog’s motor finance redress scheme after the bank’s provision for payouts under the scheme dealt a blow to its bottom line. William Chalmers, the chief financial officer of Lloyds, said the FTSE 100 giant was “concerned” about [...]
Lloyds profit slides 36 per cent after hiking motor finance provisions October 23, 2025 Lloyds Banking Group recorded a major hit to profit in the third quarter after the group was forced to nearly-double its provisions for the motor finance scandal. The bank posted a third-quarter profit before tax of £1.2bn, falling 36 per cent from the £1.8bn recorded in 2024. For the year-to-date the FTSE 100 titan has [...]
Barclays near-quadruples provisions for motor finance scandal October 22, 2025 Barclays has followed suit with its banking peers with a major hike to its motor finance provisions after the financial watchdog launched its industry redress scheme. The FTSE 100 titan set aside an extra £235m for the car mis-selling scandal, taking total provisions to £325m. Barclays operated in the motor finance market under Clydesdale Financial [...]
Lloyds boss: Motor finance redress wipes 20-year profit off industry October 21, 2025 The boss of Lloyds Banking Group has warned the financial watchdog’s motor finance redress scheme could knock two decades of profitability off the car finance industry. Charlie Nunn, the bank’s chief, has doubled down on the lender’s previous warning shots, adding he didn’t think the scheme was “proportionate”. The FTSE 100 titan has pulled no [...]
Analysts dampen outlook for FTSE 100 banks as tax clouds gather October 21, 2025 The UK’s top banks are gearing up for a third-quarter reporting season where all eyes will be on the Labour government’s second Autumn Budget. Speculation of a bank tax hike has dominated chatter around the sector in recent months and elevated fears across the City. It also comes alongside flaring tensions between the lending industry [...]
Lords grill FCA on ‘deep lack of clarity’ in motor finance redress October 15, 2025 A committee of lawmakers has blasted the Financial Conduct Authority over the “deep lack of clarity” it provided over its motor finance redress scheme. Lord Forsyth, the chair of the House of Lords Financial Services Regulation committee, said at an evidence session the City watchdog had “made it considerably more complicated and costly” in its [...]
Close Brothers takes swing at FCA after near-doubling motor finance provisions October 14, 2025 Close Brothers’ frustration at the City watchdog has stepped up a gear after the firm was forced to almost double its provisions for the motor finance scandal. The FTSE 250 lender, which had previously set aside £165m, hiked its provisions by a further £135m following the Financial Conduct Authority outlining details of its industry-wide redress [...]