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Universal service

  • No ‘free pass’ for Royal Mail as Ofcom review gets underway

    Media

    Communications watchdog Ofcom is considering reforms to the UK’s embattled postal service, with changes to second class letter delivery proposed in order to help turn Royal Mail around. It follows the launch of a “national debate” earlier this year on how to ensure the postal service remains affordable, efficient and sustainable amid declining letter volumes [...]

    According to Ofcom, providing the current universal service to the UK costs Royal Mail £325m to £675m every year.

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