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vet services

  • Pets at Home hails ‘better momentum’ despite profit slip

    Retail

    Pets at Home has hailed “better momentum” in its bit to return to growth, as profit and revenue fell again while its turnaround remains in its early stages. The FTSE 250 pet supplies retailer and veterinary group saw profit before tax dip by 28 per cent to £86.5m, while group revenue fell by one per [...]

    Pets at home enjoying playtime in a cozy living room setting, featuring a content cat lounging and a playful dog with a toy.
  • London AI startup Lupa raises $20m to modernise vet clinics

    Lupa, a London-based startup building modern software for veterinary clinics, has raised $20m (£16.5m) in a Series A round led by European VC Singular, just five months after securing $4m in seed funding. The software firm, founded in 2023, says it is tackling one of the most overlooked corners of healthcare: the $350bn global veterinary [...]

    Lupa founders celebrating $20m Series A funding in London office, highlighting AI-driven veterinary software innovation
  • Vets complaints service for pet owners ‘completely unjust’, says consumer body

    Retail

    Britain’s pet owners are being underserved by the vet industry’s complaints service, according to a leading consumer body. Which? found that the complaints process is “often stacked against pet owners”, with owners put off making a complaint and limited help for those that do. The findings come amid a watchdog probe into the vet sector, [...]

    The UK's competition watchdog is currently directing a probe into the sector. Photo by Pauline Loroy on Unsplash

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