Skip to content
Thursday 13 August 2026London --:--Frankfurt --:--Zurich --:--
NewslettersSearchEN · DE
MorningWire

European business, markets and politics

FTSE 100
10,833.15
-0.10%
DAX
26,331.07
0.00%
CAC 40
8,674.94
0.00%
STOXX 50
6,533.99
0.00%
  • Europe
  • Markets
  • Business
  • Economy
  • Technology
  • Politics
  • Opinion
More
GermanyFranceBankingAIEnergyFintechPropertyCapital Markets
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Economy
  • Technology
  • Politics
  • Opinion
  • DE
Thursday 14 December 2023 1:40 pm  |  Updated:  Thursday 14 December 2023 1:41 pm

TalkTalk buys Shell UK’s former broadband customers in Octopus Energy deal

By: Rhodri Morgan

Add as a preferred source on Google
The company will add around 480,000 customers into its customer base
The company will add around 480,000 customers into its customer base

TalkTalk Telecom will acquire nearly half a million retail customers from Shell via UK energy darling Octopus Energy.

According to a Sky News’ Mark Kleinman reported this morning, the telecomms giant is set to gain around 480,000 broadband customers of Shell Energy Retail UK from Octopus Energy, though the decision has been mooted for some time.

TalkTalk will gain the retail margin from the new additions, but will not get a wider customer base as the company already serves the former Shell customers through its wholesale platform, Sky reported.

The agreement is expected to be announced in the coming days.

Octopus completed the purchase of Shell Energy Retail UK and Germany at the start of this month, after the deal was first announced in September. The move, Shell calculated, would remove about $300m (£238m) in its annual operating expenses.

Shell decided to exit both the UK energy and telecoms supply business; Shell Energy broadband held approximately a 2.1 per cent market share in June.

The move upped Octopus’ customer base by around two million.

Run by Greg Jackson, Octopus Energy is now valued by investors at several billion pounds and its move to buy the Shell operations followed less than a year after it bought Bulb Energy – with its 1.6m customer base – which powered the supplier from fifth to third in the retailer rankings.

Octopus Energy did not immediately respond to comment.

More to follow.

Read more

Octopus tells Burnham to ‘cut bills’ with £189 energy plan

Andy Burnham engaged in discussion with Goalhanger, highlighting key insights and perspectives in a dynamic news setting.

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Business
  • Energy

Related Topics

  • Shell

Trending Articles

  • Five-star Mayfair hotel hit with HMRC winding-up petition

  • It’s not just Jason Arday, most of sociology is a scam

  • IT consultant ordered to pay £50,000 after being accused of stealing Soho House members’ personal details

  • As it happened: FTSE 100 falls as Iran and US clash over Strait of Hormuz; Oil stockpiles ‘rapidly depleting’

  • As it happened: Stocks jittery as oil nears $90; Trump ‘semi-negotiating’ with Iran

More from Morning Wire

  • Octopus tells Burnham to ‘cut bills’ with £189 energy plan

    Politics
    Andy Burnham engaged in discussion with Goalhanger, highlighting key insights and perspectives in a dynamic news setting.
  • Shell launches bumper buyback after earnings more than double on Middle East turmoil

    Energy
    Shell CEO Wael Sawan in a boardroom setting, highlighting his reported £4.5m pay boost under new remuneration policy.
  • Britain faces energy squeeze from solar eclipse

    Energy
    Rows of blue solar panels in a field, generating clean energy, with green trees in the background.
  • As it happened: FTSE 100 rises to defy tech gloom; oil creeps up on fresh Iran tensions

    Markets
    Donald Trump with hand on chin, appearing contemplative during a public event, wearing a suit and red tie.
  • Burnham to approve North Sea oil and gas drilling in policy blitz

    Politics
    North Sea oil terminal with storage tanks and docking facilities under a clear sky, highlighting energy infrastructure.
  • As it happened: Stocks rise despite IEA warning of ‘critical’ oil issue

    Markets
    North Sea oil terminal with storage tanks and docking facilities under a clear sky, highlighting energy infrastructure.
  • Brits dodge the high street as heatwave boosts online shopping

    Retail
    Shoppers carrying various retail bags, including New Look and M&S Food, on a paved street, indicating retail sales activity.
  • CapVest Completes Acquisition of TSG

    Business Wire
MorningWire

Independent European business, markets and political news for decision-makers.

Morning Briefing

Europe

  • Germany
  • France
  • Europe
  • UK & Ireland

Business

  • Markets
  • Banking
  • Technology
  • Energy
  • Property
  • Fintech

Editorial

  • Opinion
  • Editorial Policy
  • Corrections
  • Contact

Company

  • About Morning Wire
  • Privacy Policy
  • Terms of Use
  • Cookie Policy
© 2026 Morning Wire Ltd · Published by Morning Wire Media, Bahnhofstrasse 65, 8001 Zürich, Switzerland
Privacy · Terms · Cookies · Facebook