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Monday 20 November 2023 5:03 pm  |  Updated:  Tuesday 21 November 2023 11:58 am

Uber, Bolt, Blacklane: Ride hailers cash in on post-pandemic air travel boom

By: Guy Taylor

Transport Reporter

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Ride hailers including Uber and Bolt are cashing in on booming demand for travel, as corporates and holidaymakers flock to airports to get away in the post-pandemic era.

Years of hardship for the aviation sector came to an end this summer, as a wave of so-called pent-up demand for travel launched profits at a slew of carriers to record levels.

And ride-hailers are now also raking in profits, with huge jumps in airport transfer numbers and expansions at a range of major hubs.

In an interview with Morning Wire last week, the chief executive of the German chauffeur service Blacklane said he had seen a “surge in airport transfers across the board”.

Boss Dr Jens Wohltorf told Morning Wire the company, which is popular with business travellers looking for a more premium offering, had seen a lot of “airport-related business in and out of London Heathrow” but also across other hubs near the capital.

Blacklane recently expanded its global city-to-city route offerings to 187 and the company has not ruled out the UK as a destination for a future IPO, dependent on markets opening up more next year.

Uber last week ramped up its offering at a slew of major airports, including Heathrow and Manchester, introducing airport reserve pick-ups and live flight tracking.

The US firm said it had seen trips to UK airports, which number in the millions monthly, rise by 37 per cent year-on-year in the third quarter, while its Uber reserve offering, which allows passengers to book in advance, grew 120 per cent.

Competitor Bolt meanwhile said it expects rides to some London airports like Gatwick and Luton to increase by as much as a fifth in December.

Deborah Meijer, head of operations for Bolt in London, told Morning Wire the company had taken “several steps to maximise the value our service brings to passengers” as a result, for example adding extra reserve features.

The ride-hailing sector as a whole has been recovering from post-pandemic driver shortages, which have caused higher fares across a number of providers. Bolt has targeted an IPO in 2025 and is bidding to hit profitability, a rare milestone in the sector, next year.

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Heathrow overtaken by Istanbul as Europe’s busiest airport

Commercial airplane landing at Heathrow Airport, seen from behind, with a prominent Heathrow sign below.

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