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Thursday 07 September 2023 1:04 pm  |  Updated:  Thursday 07 September 2023 1:05 pm

Waitrose warns of jobs cuts as it shakes up staff hours

By: Laura McGuire

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Waitrose
The shakeup at Waitroise comes as part of cost cutting drives at the John Lewis Partnership, which reported huge annual losses earlier this year

Waitrose workers have been warned that some jobs are at risk as the business looks to ramp up productivity and reduce costs.

The upmarket supermarket, which is part of the ailing John Lewis Partnership, is understood to have entered into talks with employees late last month to discuss changing the hours they work, the Financial Times reported.

Tina Mitchell, retail director at Waitrose, said in a staff video seen by the outlet that its employees – which are called partners because they jointly own the business – need to make “sacrifices and compromises”. 

Mitchell also warned that its cost cutting operations may result in “some partners leaving the business”, which was understood to be in regard to a small number of night shifts roles in its shops. 

Waitrose reportedly expects to save £50m a year from shaking up staff contracts and confessed that a third of its hours were “in the wrong place”. 

“Unless we change how we work, there’s a real danger that the partnership won’t exist in the form that we want it to in the future,” Martin was reported to say. 

A spokesperson for Waitrose told City A.M.: ”We want to provide the very best service to our customers and this means having the right amount of partners doing the right tasks at the right time. 

“To do this, we’re asking some partners across our shops to change their working pattern, and are proposing to cease night shifts at a small number of stores. This isn’t something we take lightly and we’ll be supporting our partners through any changes.”

Read more

John Lewis’ new boss faces a battle to boost online sales

John Lewis & Partners department store building exterior with logo signage against a blue sky

Staff at Waitrose are not part of a union, unlike other popular grocers such as Asda, which have drafted in representational help from the GMB union in the past to deal with staff contract concerns. 

The union has also represented Asda on a number of issues including accusations that  the grocer had issued the threat of using fire and rehire tactics if a proportion of its staff did not except its 60p pay cut.  

Employers can not legally change employee contracts without employees’ permission. 

In recent months, the John Lewis Partnership which also owns department store John Lewis, has been pulling out all the stops to shore up extra funds as economic headwinds and changing shopping habits sent its profits sinking – including axing its staff bonus. 

It reported annual losses of £234m in March as the cost of living crisis hit frequent John Lewis shoppers who could no longer afford to splash out on luxurious homeware and designer name products.

The brand also drafted in its first ever chief executive, Nish Kankiwala, earlier this year to work closely with Dame Sharon White, while she attempts to keep the company above water. 

Waitrose also introduced a £5 meal deal to compete with rivals amid the cost of living crisis.

Read more

John Lewis boss quits after warnings of ‘really tough’ trading

Two men, one in an olive green coat, the other in a blue blazer, both smiling.

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