Skip to content
Thursday 20 August 2026London --:--Frankfurt --:--Zurich --:--
NewslettersSearchEN · DE · FR
MorningWire

European business, markets and politics

FTSE 100
10,743.35
+0.14%
DAX
26,091.33
0.00%
CAC 40
8,501.91
0.00%
STOXX 50
6,444.46
0.00%
  • Europe
  • Markets
  • Business
  • Economy
  • Regulation
  • Politics
  • Opinion
More
GermanyFranceEU InstitutionsCompetitionPublic AffairsBankingTechnologyEnergy
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Economy
  • Regulation
  • Politics
  • Opinion
  • DE
Wednesday 05 August 2020 10:18 am  |  Updated:  Wednesday 05 August 2020 10:36 am

WH Smith to cut 1,500 jobs as high street and travel footfall plummets

By: Jessica Clark

Add as a preferred source on Google
WH Smith

WH Smith is preparing to cut 1,500 jobs, the high street retailer announced this morning, as it warned it expects to post a full-year loss of £75m due to the coronavirus pandemic.

The retailer said it is reviewing its store operations across both its travel and high street businesses due to lower high street footfall and a sharp drop in passenger numbers.

This morning’s announcement brought the number of job cuts this week to 5,100 after Pizza Express, Dixons Carphone and gym group DW Sports revealed redundancy plans.

Group total revenue was down 57 per cent last month, with travel revenue down 73 per cent and high street sales down 35 per cent.

In April, the first full month of lockdown, travel revenue plummeted 92 per cent as commuters began working from home and holidays were cancelled. High street revenue in April was down 71 per cent.

In a statement this morning WH Smith said: “We are now starting a collective consultation on a proposed restructure which could lead to up to c.1,500 roles becoming redundant.

“This has been a very difficult decision and we are committed to supporting all our colleagues throughout this process and ensuring it is conducted fairly.”

Restructuring costs are expected to be between £15m to £19m.

Read more

Modella-owned Hobbycraft survives restructuring

Hobbycraft store interior showcasing colorful craft supplies and materials neatly arranged on shelves for creative enthusi...

WH Smith has reopened 53 per cent of its travel stores, despite significantly lower passenger numbers.

The retailer kept its 203 stores with Post Offices open throughout the crisis and has since reopened its remaining high street stores.

However footfall is also sharply down on 2019 levels.

Chief executive Carl Cowling said: “In our travel business, while we are beginning to see early signs of recovery in some of our markets, the speed of recovery continues to be slow.

“At the same time, while there has been some progress in our high street business, it does continue to be adversely affected by low levels of footfall.

“As a result, we now need to take further action to reduce costs across our businesses.

“I regret that this will have an impact on a significant number of colleagues whose roles will be affected by these necessary actions, and we will do everything we can to support them at this challenging time.”

More to follow

Read more

Social media ban driving ‘screen-free’ sales, The Works boss says

Gavin Peck (right) cuts a yellow ribbon with a man next to him, celebrating the StoryBus launch.

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Retail

Related Topics

  • WH Smith

Trending Articles

  • Which is the smelliest Tube line?

  • Take it from an AI founder, London is where it’s at

  • Xsolla Announces Multi-Year Strategic Partnership With the Good Game Club Podcast to Amplify Positive Stories From the Global Games Industry

  • Forecast rain sweet for Sugar and Kalpana

  • State ready to Star on the Knavesmire

More from Morning Wire

  • Modella-owned Hobbycraft survives restructuring

    Retail
    Hobbycraft store interior showcasing colorful craft supplies and materials neatly arranged on shelves for creative enthusi...
  • Social media ban driving ‘screen-free’ sales, The Works boss says

    Retail
    Gavin Peck (right) cuts a yellow ribbon with a man next to him, celebrating the StoryBus launch.
  • Next and Frasers go head to head for control of Harvey Nichols

    Retail
    Harvey Nichols luxury department store at night, illuminated by golden lights and festive window displays.
  • Back to basics: Sainsbury’s gradual retreat from the British high street

    Retail
    Sainsbury’s Cobham. Credit: David Parry/PA Media Assignments.
  • Number of British millionaires sinks to lowest level since financial crisis

    Wealth
    Canada skyline with modern skyscrapers under a clear blue sky, showcasing iconic financial district architecture
  • Industry chief warns ‘resilience not enough’ for growth

    Economics
    Shevaun Haviland, British Chambers of Commerce boss, speaking at a business event, emphasizing economic growth strategies
  • Toast the City Awards 2026 finalists announced – vote now!

    Toast the City
    A cityscape with people raising glasses in celebration, capturing the spirit of urban festivity and community toast events.
  • Warehouse tax could threaten high street businesses, Burnham warned

    Retail
    Amazon logo on a building, representing the e-commerce giants brand and corporate presence.
MorningWire

Independent European business, markets and political news for decision-makers.

Morning Briefing

Europe

  • Germany
  • France
  • EU Institutions
  • Europe

Business

  • Markets
  • Business
  • Economy
  • Regulation
  • Competition
  • Public Affairs

Editorial

  • Opinion
  • Editorial Policy
  • Corrections
  • Contact

Company

  • About Morning Wire
  • Privacy Policy
  • Terms of Use
  • Cookie Policy
© 2026 Morning Wire Ltd · Published by Morning Wire Media, Bahnhofstrasse 65, 8001 Zürich, Switzerland
Privacy · Terms · Cookies · Facebook