E-scooter rental firm blames vandals for having to pull out of UK city
An e-scooter rental firm has blamed vandals for its decision to pull out of Sunderland after just four months.
Zwings began operating in the city in January after the last provider pulled out, saying rising energy costs were a key factor.
But now the rental company said it will cut the number of its e-scooters in Sunderland from Wednesday and end its trial there altogether on 5 May.
“This difficult decision has been made after a series of incidents of vandalism that have occurred in the past couple of months in Sunderland,” a spokesperson said.
“Unfortunately, vandalism has been higher than expected – resulting in significant financial losses for the operator – and has put the safety of its riders at risk.”
Zwings and its blue scooters took over from Neuron’s orange models earlier this year, launching with 100 scooters.
The scheme was expected to double in size in 2023, with a trial due to last until May 2024.
Stephen Bee, Zwings’ boss said: “We are deeply disappointed to be leaving Sunderland. The city council has shown great support for our e-scooter service throughout.
“Sadly, we are unable to bear the costs of vandalism and operate a financially sustainable operation.“
“We will be communicating fully to our riders and will be reimbursing any outstanding passes or credits.”
“This will not affect our operations in any other UK cities, which will continue as normal.”
Peter McIntyre, executive director of city development at Sunderland City Council, said: “It’s regrettable that a minority of people have been unable to respect or treat e-scooters correctly and so they have spoilt this opportunity to continue the service.
“We will continue to explore other options in terms of e-scooters as this mode of sustainable travel develops on a national basis.”
Press Association – Katie Dickinson