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Tuesday 16 July 2019 9:52 am

Facebook launches crackdown on scam ads following Martin Lewis lawsuit

By: James Warrington

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LONDON, ENGLAND - NOVEMBER 19: Martin Lewis (R) attends the ITV Gala at London Palladium on November 19, 2015 in London, England. (Photo by Stuart C. Wilson/Getty Images)

Facebook has launched a new tool to fight fake adverts on its platform following a lawsuit filed by money saving guru Martin Lewis.

Lewis, who founded personal finance website Money Saving Expert, sued the social media platform last year over fake Facebook adverts that used his name and image. 

Read more: Facebook to be slapped with $5bn fine

In January he agreed to settle his case out of court, in return for Facebook donating £3m to set up a new anti-scams initiative.

The project, set up by Citizen Advice, offers a dedicated helpline and face-to-face appointments to help victims of online ad fraud.

The service will also help with other common scams such as phishing email and investment scams, and is expected to help at least 20,000 people in the first year.

In addition, Facebook today launched a new reporting tool within the app, allowing users to report misleading ads and scams.

The function will alert a new internal team that will review reports and take down any offending ads.

Read more

Meta trial risks reputational damage that ‘dwarfs’ financial hit

Mark Zuckerberg in a dark suit, looking intently with a red light blurred in the background

“Scam ads are an industry-wide problem caused by criminals and have no place on Facebook,” said Steve Hatch, Facebook vice president for Northern Europe.

“Through our work with Martin Lewis, we’re taking a market leading position and our new reporting tool and dedicated team are important steps to stop the misuse of our platform.”

The scheme is intended to target ads that use fake celebrity images or endorsements to dupe people into investing in so-called get rich quick schemes or buying fraudulent products such as diet pills.

Read more: Wework poaches Facebook executive as it gears up for stock market float

“The UK faces an epidemic of online scam ads – they’re everywhere,” said Lewis. “Yet disgracefully there’s little effective law or regulation to prevent them, and official enforcement is poor to non-existent, as these criminals are usually based outside of the EU.”

“That’s why I sued for defamation, bizarrely the only law I could find to try to make big tech firms understand the damage their negligent behaviour has caused.”

Main image credit: Getty

Read more

John Lewis’ new boss faces a battle to boost online sales

John Lewis & Partners department store building exterior with logo signage against a blue sky

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