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Thursday 21 November 2019 4:03 pm  |  Updated:  Thursday 21 November 2019 4:08 pm

Netflix down: Streaming giant apologises as outages hit users across the globe

By: James Warrington

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Netflix users were less than chilled this afternoon as outages left them unable to watch their favourite films and TV shows.

Read more: BBC chairman hits back at suggestions of Netflix-style subscription model

More than a thousand users across the US and Europe reported difficulties loading videos, according to tracking site Down Detector.

Unable to stream Netflix in Singapore. Are there some streaming issues? Anybody else facing this issue?#Netflix #netflixdown @netflix pic.twitter.com/L5vRuiDFGO

— Anshruta Srivastava (@anshruta18) November 21, 2019

Scores of disgruntled film fans also took to Twitter to complain about the outages, including some in Asia.

While most users said they were able to log in to the platform, when attempting to stream content they were met with a message reading: “Cannot play title. Please try again later.”

Netflix apologised for the disruption, saying it was working hard to fix the issue as soon as possible.

Hey everyone. We're sorry for the inconvenience and we're working hard to fix this issue as quickly as possible. Check back here for updates. 👉https://t.co/8MV63jP8Ve

— Netflix CS (@Netflixhelps) November 21, 2019

The outage marked a rare blow for the Silicon Valley tech giant, which has been relatively unaffected by technical issues.

It comes a week after Disney Plus’s eagerly-anticipated launch was marred by scores of technical problems, with newly-registered users unable to watch shows or even log in.

This was followed by an embarrassing revelation that thousands of Disney customers were locked out of their accounts after they were taken over by hackers. Many of the accounts were then put up for sale on the dark web, according to an investigation by Zdnet.

Read more: Thousands of Disney Plus accounts hacked days after launch

A message posted later to the Netflix’s help centre stated it was “not currently experiencing an interruption to our streaming service”.

Read more

Netflix and Gary Lineker’s Goalhanger extend The Rest Is Football deal until 2028

Three people on a red carpet promoting a Netflix event, dressed in formal attire with a Netflix backdrop behind them

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