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customers

  • Ovo to cough up £10.4m for exposing vulnerable customers to harm

    Energy

    Energy supplier Ovo is set to cough up a hefty sum after an investigation by the watchdog concluded that it had left vulnerable customers at risk of harm. The firm – which focuses on smart technology, green energy tariffs, and carbon-reduction goals – will pay £7m into Ofgem’s voluntary redress fund, which is used for [...]

    Stephen Fitzpatrick is the billionaire founder of Ovo Energy.
  • Barclays customers ‘unable to make payments’ as bank outage continues

    Politics

    A major IT glitch is still affecting Barclays customers, with some locked out of their accounts throughout the night and almost 24 hours on from the bank’s initial outage. The bank has apologised to customers, saying they are facing “ongoing technical issues that are impacting our customers’ accounts”. They warned some people may see an [...]

    Barclays bank exterior with logo as it announces mortgage rate cuts amidst upcoming interest rate decision.

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  • As It Happened: Stocks dip as oil’s ‘slowing demand’ in focus; Iran threatens to extend war

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