Octopus tops energy supplier rankings for second year in a row January 25, 2020 Challenger energy supplier Octopus cemented its hold at the top of consumer group Which?’s annual customer satisfaction survey, as so-called Big Six firms languished down the rankings. The biggest six energy companies – British Gas, Eon, EDF, Npower, Scottish Power and SSE (now part of Ovo) – all finished in the lower third of the [...]
Record number of customers switch energy supplier in 2019 January 22, 2020 A record number of consumers switched household energy supplier in 2019, with almost 6.4m switches over the course of the year. As the UK market caters to roughly 30m households, that means one in every five customers changed supplier in the last 12 months. On average, there were 530,000 switches a month, with April seeing [...]
Energy services firm Sureserve enjoys rising profit as demand increases in core markets January 21, 2020 Sureserve enjoyed a rise in core profits of more than one-quarter last year, as demand grew in its two core compliance and energy services markets. The Aim-listed company maintains and installs boilers, and makes sure homes are energy efficient among other services Profit excluding exceptional items rose 26 per cent to £8.3m in the 12 [...]
Chinese power firm Sdic delays London listing on market conditions fears December 4, 2019 Leading Chinese power generation firm Sdic Power today announced it would delay listing 10 per cent of its shares as global depositary receipts on the London Stock Exchange (LSE) due to “market conditions.” In a statement, the company said it “believes this is a prudent decision and is in the best interests of its existing [...]
Scottish Power tops list of slowest energy companies for call waiting times December 3, 2019 A fifth of UK energy suppliers keep customers on hold for an average of more than 10 minutes, according to new data from consumer champion Which?. The worst provider was Scottish Power, which left customers waiting 21 minutes 24 seconds on average, 20 minutes slower than the quickest company, So Energy, which answered calls in [...]
5m customers switch energy supplier in 2019 so far November 25, 2019 Over 5m customers have switched energy supplier so far in 2019, Energy UK has revealed, as consumers continue to make the most of increased competition. The latest figures show that 626,284 customers moved to a new supplier last month – down 1.1 per cent on October 2018. Read more: National Grid and SSE shift to [...]
Labour mulls climate change finance crackdown as election looms November 3, 2019 The Labour party is considering measures to crack down on firms which invest in fossil fuels which include making the Bank of England (BoE) change its policy operations to avoid carbon bias. In an announcement which has raised concerns about “skewing” the BoE’s focus, Labour said it was also considering forcing banks to publish the [...]
Nabuh Energy on the brink as Ofgem demands outstanding payment October 31, 2019 Nabuh Energy has become the latest energy supplier to be threatened with having its license revoked after Ofgem issued it with an order demanding outstanding Renewables Obligations be paid today. The Sheffield-based company, which came bottom of Citizens Advice’s customer service rankings, owes £872,200. Read more: Ofgem issues Gnergy final payment warning Nabuh Energy is [...]
Ofgem issues Gnergy with final payment warning October 29, 2019 Ofgem has issued Gnergy with a final order for their unpaid Renewables Obligations bill, raising the possibility that the supplier could have its license revoked if they did not comply by the payment deadline. The watchdog said that the company, which was one of four suppliers who missed the original deadline for payments, had not [...]
Vivo Energy announces record third quarter growth October 25, 2019 African fuel company Vivo Energy this morning announced another record quarter of growth, with a 13 per cent rise in gross cash profit for the third quarter. Vivo, which operates as a Shell licensee across 23 African countries, made a total cash profit of $189m (£147m), up from $167 million a year earlier, propped up [...]