CITY VIEWS: WHAT ANNOYS YOU ABOUT YOUR BANK?
PETER BOARDLEY CUNNINGHAM LINDSEY
“I think things are much the same now as they have always been, and changes are due. Banks still overcharge for overdrafts and bounced cheques, although I understand that this could soon be addressed. Currently a lot of people get free banking at the expense of others who maybe go a small amount overdue and are charged £20.”
MICHAEL PAUL OPTIMA SERVICES
“I don’t think the banks are doing enough to keep our custom. They are not passing on the money that is coming through the government. Even though I get on with my bank manager, I think the organisation is soulless. But I don’t think that people are likely to up and move banks, as they all have the same offering. It’s a case of better the devil you know.”
ROSS THOMPSON NAVIGATORS
“I am always complaining to my bank about rates and charges. One thing that annoys me is that Standard Chartered are paying £67m to own Liverpool football team’s strip. Yet rates are not coming down. I am trying to get a mortgage at the moment and the rates are still not down to the base rate. Someone should have stepped in by now.”